Shipping Information
At Vangeliza, we work with trusted international courier partners to ensure that your order is delivered safely and efficiently.
Shipping Coverage
We offer worldwide shipping to countries served by our international logistics partners.
Shipping Costs
Shipping charges are not included in the product prices unless otherwise stated.
Shipping fees are calculated based on:
- Destination country
- Package weight and dimensions
- Selected shipping method
- Total order volume
The exact shipping cost will be calculated after your order has been prepared and will be confirmed before shipment.
Shipping Partners
Orders are shipped through reliable international courier companies such as DHL Express, UPS, FedEx, or other available carriers depending on the destination country and shipping preference.
For wholesale (B2B) orders, customers may also arrange collection through their own preferred freight forwarder or courier company.
Order Processing
Orders are processed within 1–2 business days after payment confirmation, excluding weekends and public holidays.
Once your order has been packed, you will receive a confirmation email containing your shipping details.
Delivery Times
Estimated delivery times are:
- Europe: 2–7 business days
- United States & Canada: 3–8 business days
- Middle East: 3–8 business days
- Other International Destinations: 4–10 business days
Delivery times are estimates and may vary depending on customs clearance, local carriers, weather conditions, or other circumstances beyond our control.
Customs Duties & Import Taxes
International orders may be subject to customs duties, import taxes, VAT, or other local charges imposed by the destination country.
These charges are the responsibility of the customer. Vangeliza has no control over these fees and cannot predict their amount. We recommend contacting your local customs office for further information before placing an order.
Shipment Tracking
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your shipment throughout the delivery process.
Wholesale Shipments (B2B)
For wholesale orders, shipping terms may vary depending on the order quantity, destination, and agreed Incoterms.
If you have your own logistics partner or freight forwarder, please provide the shipping details after your order confirmation. Our team will coordinate the shipment accordingly.
Delivery Address
Please ensure that your shipping address, contact information, and recipient details are complete and accurate before confirming your order.
Vangeliza cannot be held responsible for delays, additional costs, or delivery failures resulting from incorrect or incomplete shipping information.
Need Assistance?
If you have any questions regarding shipping, delivery times, or freight options, please contact our Customer Support team.
Email: [email protected]
WhatsApp: +90 501 599 63 47
Customer Support Hours: Monday–Friday, 09:00–19:00 (GMT+3)